Contact

Email the operator with problems, content reports or requests about your personal information.

Details that help us investigate

Send your inquiry to the operator email below. Include the details needed to understand what happened.

  • Bugs: when it happened, your device and browser, steps that led to the problem, and a screenshot.
  • Content reports: the region name, a place link or coordinates, a description of the problem, and a screenshot if useful.
  • Privacy requests: the action you want, such as access, correction or deletion; your game nickname; and a clue that helps identify your account.

Send only the personal information needed

Do not send passwords, sign-in codes, cookie values or copies of identity documents. Hide unrelated personal information in screenshots. Tilemori does not store your Google email address as account information, so the email you send from may not be enough to identify your game account.